Contact Us


Contact Us

Questions? Call Independence Blue Cross at 1-877-393-6733

(TTY/TDD: 711) 8 a.m. to 8 p.m., 7 days a week.

Please note that on weekends and holidays from April 1 to September 30, your call may be sent to voicemail.

All covered insulins have a $35 copay for each 1-month supply of covered insulins during all coverage stages.

Our plan covers most Part D vaccines at no cost to you. Call our Member Help Team or refer to our Evidence of Coverage (EOC) for more information.

Independence Blue Cross offers products through its subsidiaries Independence Hospital Indemnity Plan, Keystone Health Plan East and QCC Insurance Company - independent licensees of the Blue Cross and Blue Shield Association.

The formulary, pharmacy network, and/or provider network may change at any time. You will receive notice when necessary.

OptumRx is an Optum® company – an independent company that provides home delivery, specialty, and infusion pharmacy services.

Benefits, formulary, pharmacy network, and/or copayments/coinsurance may change on January 1, 2024, and from time to time during the year.

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Website last updated 9/15/2023